Insurance reconciliation features built for agencies
Every feature exists to solve a specific problem agencies hit when reconciling premiums, commissions, and trust accounts. None of them exist because they're trendy.
Core reconciliation capabilities
Carrier Statement OCR & Parsing
Upload carrier commission statements in PDF, CSV, or Excel. The parser extracts line items, policy numbers, and amounts. Per-carrier import recipes handle non-standard layouts consistently month over month.
Deposit-to-Policy Matching
Match bank deposits and statement lines to policies using fuzzy comparison on policy numbers, amounts, and dates. AI-assisted matching (Professional and up) ranks the most likely matches and surfaces exceptions for review.
Guided Reconciliation Review
Approve matched transactions, resolve short payments and discrepancies through a guided workflow, and close each period with confidence. Every action is captured in the audit trail.
Commission Tracking
Track commissions per policy and carrier alongside the transaction ledger. Chargebacks posted as negative statement lines are tied back to the original commission so nothing slips through.
Trust-Account Compliance Ledger
Maintain a fiduciary trust-account ledger with real-time balance visibility to support the trust-accounting requirements state insurance regulators expect.
Policy, Client & Carrier Records
Keep policies, clients, and carriers in one place, each linked to its transactions, commissions, and reconciliations — the shared data model the rest of the platform builds on.
Agency-Bill Invoicing
Generate agency-bill invoices and track them against payments and reconciliations, so agency-billed premium is accounted for the same way direct-bill commission is.
Claims & Renewal Tracking
Log claims from first notice of loss through resolution and keep upcoming renewals in view so policies don't lapse between reconciliation cycles.
Email Statement Inbox
Connect a dedicated mailbox so carrier statements that arrive by email flow straight into your import queue instead of sitting in someone's inbox.
Import Wizard & Recipes
Import clients, policies, transactions, and commissions from CSV or Excel with a guided column-mapping wizard. Save reusable recipes for each carrier or AMS export to repeat imports in one step.
Reporting & Export
Run reconciliation, aging, and commission reports, then export any dataset to CSV or Excel for your accountant, your AMS, or your own records.
Audit Log & Access Control
An immutable audit trail records every state-changing action. Role-based access control and strict per-agency data isolation keep each agency's data separated and accountable.
Deep dive: how the Statement Inbox turns carrier emails into reconciled commissions.
A closer look at each feature
How each capability fits into the day-to-day work of running an insurance agency.
Carrier Statement OCR & Parsing
Upload carrier commission statements in PDF, CSV, or Excel. The parser extracts line items, policy numbers, and amounts. Per-carrier import recipes handle non-standard layouts consistently month over month.
Deposit-to-Policy Matching
Match bank deposits and statement lines to policies using fuzzy comparison on policy numbers, amounts, and dates. AI-assisted matching (Professional and up) ranks the most likely matches and surfaces exceptions for review.
Guided Reconciliation Review
Approve matched transactions, resolve short payments and discrepancies through a guided workflow, and close each period with confidence. Every action is captured in the audit trail.
Commission Tracking
Track commissions per policy and carrier alongside the transaction ledger. Chargebacks posted as negative statement lines are tied back to the original commission so nothing slips through.
Trust-Account Compliance Ledger
Maintain a fiduciary trust-account ledger with real-time balance visibility to support the trust-accounting requirements state insurance regulators expect.
Policy, Client & Carrier Records
Keep policies, clients, and carriers in one place, each linked to its transactions, commissions, and reconciliations — the shared data model the rest of the platform builds on.
Agency-Bill Invoicing
Generate agency-bill invoices and track them against payments and reconciliations, so agency-billed premium is accounted for the same way direct-bill commission is.
Claims & Renewal Tracking
Log claims from first notice of loss through resolution and keep upcoming renewals in view so policies don't lapse between reconciliation cycles.
Email Statement Inbox
Connect a dedicated mailbox so carrier statements that arrive by email flow straight into your import queue instead of sitting in someone's inbox.
Import Wizard & Recipes
Import clients, policies, transactions, and commissions from CSV or Excel with a guided column-mapping wizard. Save reusable recipes for each carrier or AMS export to repeat imports in one step.
Reporting & Export
Run reconciliation, aging, and commission reports, then export any dataset to CSV or Excel for your accountant, your AMS, or your own records.
Audit Log & Access Control
An immutable audit trail records every state-changing action. Role-based access control and strict per-agency data isolation keep each agency's data separated and accountable.
Common questions about the platform
Ready to stop drowning in spreadsheets?
See how Policy Balance Hub can automate premium reconciliation for your agency. Start the trial in minutes — or request a personalized walkthrough.
14-day free trial (up to 100 policies, 3 users). No credit card required.