Skip to main content
Back to glossary

Glossary

Cancellation

The termination of a policy before its expiration date, initiated by the insured or by the carrier for reasons such as non-payment.

A cancellation ends coverage early and triggers a return of unearned premium, calculated either pro rata or on a short-rate basis that penalises the insured for cancelling voluntarily.

Every cancellation produces a commission chargeback. The carrier reverses the commission attributable to the unearned portion, and it appears on a later statement as a negative line. Agencies that do not reconcile these carefully end up with commission income overstated in the month of sale and understated later.

See also

  • ReinstatementRestoring a cancelled policy to active status, typically after the insured pays overdue premium within an allowed window
  • ChargebackA reversal of a previously paid commission, typically because a policy was canceled, downgraded, or the premium was retu
  • Return PremiumPremium refunded to an insured when a policy is cancelled mid-term or an endorsement reduces the exposure.

Ready to stop drowning in spreadsheets?

See how Policy Balance Hub can automate premium reconciliation for your agency. Start the trial in minutes — or request a personalized walkthrough.

14-day free trial (up to 100 policies, 3 users). No credit card required.